Effective Date: 28/09/2026
Last Updated: 28/09/2026
JISAA MOMENTS PVT. LTD. (“Jisaa”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information shared by visitors, customers and users of https://jisaa.in (“Website”).
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our Website, submit an enquiry, make a booking, make a payment, contact us or use our services.
1. Information We Collect
Depending on how you interact with our Website, we may collect:
- Full name
- Mobile/telephone number
- Email address
- Event date
- Number of guests
- Event type
- Booking and service requirements
- Billing and transaction information
- Communications and enquiries submitted to us
- IP address, browser information and basic technical information
- Information required to process and manage your booking
We do not ask customers to provide or share card numbers, CVV, UPI PIN, passwords or other payment credentials with Jisaa through email, WhatsApp, telephone or website forms.
2. Payment Information
Online payments made through the Website may be processed through third-party payment service providers such as Razorpay.
Jisaa does not intentionally store complete debit/credit card details, CVV numbers, UPI PINs or other sensitive payment credentials on its own servers.
Payment information is processed by the applicable payment service provider in accordance with its own terms, privacy policy and security practices.
3. How We Use Your Information
We may use the information collected to:
- Respond to enquiries and requests
- Check availability for events, venues and services
- Process and manage bookings
- Process payments and refunds
- Communicate booking confirmations and service updates
- Provide customer support
- Improve our services and website
- Prevent fraud, misuse and unauthorised activity
- Maintain business and transaction records
- Comply with applicable legal and regulatory requirements
4. Communication
By submitting an enquiry or making a booking, you may receive communications relating to your enquiry, booking, payment, cancellation, refund or service.
Where required, promotional communications will be handled in accordance with applicable law and available user preferences.
5. Cookies and Technical Information
The Website may use cookies and similar technologies to improve functionality, understand website usage, maintain security and improve user experience.
You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Sharing of Information
We may share relevant information with trusted service providers where reasonably necessary to provide our services, including:
- Payment service providers
- Technology and hosting providers
- Communication service providers
- Event/service partners where required to fulfil your booking
- Professional advisers, where necessary
- Government, regulatory or law-enforcement authorities where legally required
We do not sell personal information to third parties for their independent sale or marketing purposes.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining transaction records, resolving disputes, complying with legal obligations and protecting our legitimate business interests.
9. Third-Party Websites and Services
Our Website may contain links to third-party websites, payment services or other external services.
Jisaa is not responsible for the privacy practices, security or content of third-party websites. Users should review the privacy policies of those third parties before providing information.
10. Children’s Information
Our services are intended to be used by adults or persons acting with appropriate authority. We do not knowingly seek to collect personal information from children in violation of applicable law.
11. Your Privacy Rights
Subject to applicable law, you may contact us regarding your personal information, including requests relating to access, correction, withdrawal of consent where applicable, or other rights available to you under applicable data-protection laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
The updated version will be published on this page with the revised “Last Updated” date.
13. Contact Us
For privacy-related questions or requests, please contact:
JISAA MOMENTS PVT. LTD.
Registered Office:
4C-380/448, Jamanapuri Colony, Murlipura Scheme, Jaipur, Rajasthan – 302039
Phone: +91-8955553005
Email: support@jisaa.in
Website: https://jisaa.in